Makoki Terms and conditions
The prices displayed on this site are quoted in South African Rands inclusive of Value Added Taxation (‘VAT’) and are valid and effective only in South Africa. Prices are subject to change at the discretion of Makoki Procurement (Pty) ltd. Products and prices displayed on this site may vary from time to time and are subject to availability. Makoki or its agents shall in no way be held responsible for any errors or misstatements emanating from this website. Except where noted otherwise, the prices displayed on our website for our products represent the full retail list price of the product itself, including VAT. Despite our best efforts, a small number of the items may be incorrectly priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
You are responsible for maintaining the accuracy of your profile, for restricting access to your computer and the confidentiality of your account and password , and you agree to accept responsibility for all activities that occur under your account or password
All merchandise sold by Makoki Decor is subject to stringent quality control standards. Should a customer not be satisfied with any product received within 7 days from date of receipt, we will endeavor to repair or replace the item in question. If within a reasonable time period we are unable to repair or replace the item a full refund of all monies paid will be made.
The colors of our products shown on this website may look different on your computer compared with the color of the actual product. This is because different computers display colors differently depending on the type of computer screen or device being used. For this reason we will contact the customer and arrange for fabric/wood samples to be viewed and agreed on before manufacturing starts, to ensure that that fabric/color is what is expected. This can only ne arranged after receipt of payment/deposit. Makoki cannot be held responsible for any mistakes in ordering items whose actual color is different from that appearing on the website as viewed on your computer.
Payment of the full value of the order is required before goods will be delivered. Ownership of the goods will remain with Makoki until final payments are made. If a customer fails to make this payment within 30 days, the goods may be sold to defray costs. We are committed to deliver goods on the expected day, however the actual delivery date is subject to prevailing circumstances and may be subject to variables beyond our control. Once a deposit has been paid, the order is irrevocable as goods are manufactured per order.
It is the responsibility of the customer to ensure that area where the goods are to be delivered has been cleared out, that there is space available and that all obstructions and breakables are removed and that the path is cleared for such deliveries. We cannot be held responsible for damages on site, where the goods could not be fitted into a lift or had to be lifted over a balcony or there were obstructions in the way. kindly remove all loose valuables and ensure that there are no pets. If a delivery is arranged with a customer, and there is nobody to receive this delivery, it will be charged for again.
Genuine full grain leather is a natural product, it has not been altered. It has blemishes, dye marks, healed scars, scratches and nicks from grazing and everyday life. The beauty of the product is in this uniqueness. Makoki will always use the highest quality materials in the manufacture of your goods. All products carry the standard guarantees and no further guarantees will be made. All warranty/guarantees need to be accompanied by the original proof of sale.
Makoki does not guarantee the buy back on existing furniture, in order to be eligable the goods need to be in resellable condition of the right to decline this furniture lies at the discretion of Makoki Decor or our representatives.